Larson Tool and Stamping Company Achieves Customer Excellence in All Its Spheres of Operation
Larson Tool & Stamping Company recently conducted its annual customer satisfaction survey, with a sample of its existing customer-base in a cross section of industries. The survey’s purpose was to measure, using industry-specific parameters/benchmarks, whether Larson Tool’s level of performance and service quality matches their customers’ perceptions and expectations and compares them with the perception of the service delivered by other metal stamping vendors. According to the 2013 Customer Satisfaction survey results, Larson Tool received high ratings with an average...
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