Seylan Bank Expands Digital Customer Support, Launches Seylan Facebook Messenger Chat Bot for the First Time in Sri Lanka
Lauded as Sri Lanka's most digitally engaging bank, Seylan Bank expanded its digital customer support services by introducing the Seylan Messenger Bot – a chat bot that responds to customer queries via Facebook Messenger. The latest addition to the bank's customer service channels helps provide real-time responses to basic banking and finance queries. The number of fans on its facebook page increased to more than 500,000 fans during the year 2016 and launched a novel youth product Seylan Seylfie which...
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