Attention Call Center Agents: True Confessions Wanted
The Call Center Information site wants to help call center agents dish the dirt about what goes on in their call centers. The confessions section of the website serves multiple purposes. It lets customers know what they are in for when dealing with call centers, it allows call center agents get things off their chests that they may have done but don’t feel comfortable discussing at work, and it gives call center agents a forum to complain about their co-workers...
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